Terms of Use

These terms apply to your use of abc-z.co.za (“the website”), run by Willem Buys, pharmacist, trading as ABC-Z Virtual (“we” or “us”). By using the website you agree to these terms. If you don’t agree, please don’t use the website. Last updated: November 2026.

About this website

The website gives general information about medicines and lets you request an online consultation with Willem Buys, a pharmacist registered with the South African Pharmacy Council. Nothing is sold through the website.

Health information

Articles and other content on the website are general information. They are not a diagnosis and do not replace advice from your doctor about your own situation. Never stop, start or change a medicine without speaking to your doctor. In an emergency call 10177 or go to your nearest emergency unit.

Consultations

The first 15-minute meet & greet is free. If you choose a full consultation, the fee is explained to you before you agree to it. A consultation does not replace your doctor’s diagnosis, prescription or physical examination.

Electronic communications

When you contact us through the booking form, WhatsApp or email, you agree that our replies through those channels count as written communication.

Privacy and your personal information

  • We collect only what you give us: your name, phone number, your email address if you add it, what you’d like to talk about, and any message you send through the booking form, WhatsApp or email.
  • We use it only to contact you about your consultation and to prepare for it. We don’t sell it, and we don’t use it for marketing without your permission.
  • We keep it only for as long as we need it for your consultation and our legal obligations, and we protect it with reasonable security measures.
  • Under the Protection of Personal Information Act (POPIA) you may ask to see, correct or delete your information, or object to how we use it, by emailing willem@abc-z.co.za. You may also complain to the Information Regulator of South Africa.
  • Please don’t send detailed medical records through the booking form. You’ll discuss those privately with Willem.

Cookies

The website uses cookies only where they are needed for it to work and, if switched on, to count visits anonymously (for example with Google Analytics). You can block cookies in your browser settings.

The text, design, images and logo on this website belong to ABC-Z Virtual or are used with permission. You may read, print or share pages for personal, non-commercial use. Please ask us before using our content for anything else.

Where we link to other websites, we do so for your convenience. We are not responsible for their content or how they handle your information.

Limitation of liability

We work to keep the information on the website accurate and up to date, but it is provided “as is”. As far as the law allows, we are not liable for any loss that comes from using the website or relying on its general information. Nothing in these terms limits any rights you have under the Consumer Protection Act.

Changes to these terms

We may update these terms from time to time. The date at the top shows the latest version.

Governing law

These terms are governed by the laws of the Republic of South Africa.

Contact

ABC-Z Virtual, Willem Buys (pharmacist). Email willem@abc-z.co.za or WhatsApp +27 81 043 0687.